Customer Service

This is fun. The mind at leisure. The mind that wanders. The place at home. What is this. Wow. The delight of the mind. The adventure of the spirit. The fine and pleanant misery that we abound in. The cyclic nostalgia of 10,000 generations. What can you do with that? IBM is my customer. I win if my customer is satisfied.
That is the short term. The long term is that I need to be sure that they are satisfied because what I deliver is of high quality. I believe in customer service like you believe in the three kingdoms.